What’s Hot In Rewards? Best Buy’s Secrets for Leveraging Loyalty Points for Merchandise Your Customers Want Now
Download the Free Whitepaper HERE
Today, Consumer Electronics account for over 60% of all merchandise rewards redemptions. Best Buy’s industry leading merchandising experts reveal the products your customers want most! In addition to uncovering the hottest upcoming trends, we will also share their lessons learned and best practices gleaned while supporting the loyalty industry. Don't miss this candid webinar full of actionable insights that you can put into practice to delight your customers now. Join us on Wednesday 10/3 at 1PM EST to learn more!
Amy Lee - Web Director, BestBuy.com
Amy Lee, Web Director for Services for BestBuy.com, headquartered in Minneapolis, MN, has 12 years’ experience in online merchandising, marketing and customer experience. Prior to her current role, Amy was the Web Director for the computing, tablets and eReaders and led the Geek Squad in-home and remote business lines. Amy started her career in consumer research helping financial, manufacturing, tourism and retail companies gain critical insights used for product development and advertising.
Mark Johnson - President & CEO, Loyalty 360
As President and CEO of Loyalty 360, Mark is committed to bringing loyalty to the forefront as a critical marketing strategy. To further this goal, he has created an unbiased, market-driven clearinghouse and think tank through which users and loyalty providers can interact and collaborate with. His finger on the pulse of what’s happening in loyalty, Mark is driven to give members the expert insight and guidance they need to develop strategies and implement programs that effectively engage their customers and employees and build stronger relationships with them.
Ana Grace - Emerging Platforms, BestBuy.com
Ana Grace, Sr. Manager of Emerging Platforms for Best Buy Co. Inc. has been a pioneer in the online space since 1994. In her 6 years at Best Buy, Ana has had multiple key ecommerce roles; overseeing the online commerce capability, leading BestBuy.com/Español, managing the online weekly ad and guiding web strategy for Best Buy’s extended online properties. Today Ana support the Emerging Platform team where she is a champion for BBYOpen, Best Buy’s industry leading API.